Update 17/02/2012

Posted on 19/02/2012 by bloodflowers

A decent update this week, even if it does include a GBR. I really don’t like GBRs because they force you to run pointless missions over and over before you get to run the ones you actually care about.

A more complete list can be found on PSUpedia here.

  • 4th Neudaiz GBR
    The missions this time are Grove Of Fanatics, Misty Ruins, Cost Of Research and Eco Protection. Misty and Eco are brand new missions mostly recycling old areas, but they have some good drops, aside from the whole “sorry 360 but we can’t be bothered to update your data” thing – expect lots of old weapon models. As a result of the new additions there’s a new lobby (Old Hakura Temple), plus GoF and CoS have been upgraded to S3.
  • Guardians Chronicle rewards – rubbish ones
    They’ve split the rewards again (happened in Japan too but that doesn’t make it OK). As usual this first wave are a delaying filler tactic to make sure people stay subscribed longer for the grind boost. Half-price clothes/parts is particularly depressing given the available clothing in PSU 360 hasn’t changed for a long, long time. The PM outfit data is still on our machines, I wonder if we will ever see it….? Actually there is the Koltova Madog, it’s a bit of fun at least.

I’m approaching the 50% now, I’ve seen about 12321 of the new twin daggers drop, and received none.

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Update 10/02/2012

Posted on 19/02/2012 by bloodflowers

Maintenance, this is was to address the lag, which remained.

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Update 03/02/2012

Posted on 19/02/2012 by bloodflowers

No maintenance.

Just having a catch-up on update posts. While it was lagging I didn’t really care what we got.

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Seed Express S2 TA – Acrotecher 9:xx

Posted on 11/02/2012 by bloodflowers

Someone posted a topic on the forum a few days ago asking about tips for Acrotecher offense. Someone else helpfully linked them to my guide but I thought I’d also do a ‘quick’ TA video.

It was fraught with difficulties and mistakes, very frustrating a) hunting one of the right maps and b) doing it without any mistakes, lag spikes, enemies behaving badly etc. This morning though I cracked it – not perfect, but it’ll do. Really not happy with the mistakes I made at the end of B3 with the dagger, those are normally really easy to do cleanly.

Talking of the guide, I will be updating it soon as several sections are out of date – play style, weapons and GAS upgrades for example. There’s no mention of Revenge Blaster for example, which is something ATs need to be aware of even if they don’t use it themselves.

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Support tickets – I gave it a shot.

Posted on 08/02/2012 by bloodflowers

bottlehelp
Well, I’ve given the new Sega help system a shot, twice so far. The first time was a person spamming Meseta sales. The ticket contained the player details and time/date etc. Here’s the reply:

Hello,

Thank you for reporting this issue. While it is unlikely we will be able to replace any lost or stolen items, we can investigate those responsible.

Firstly, if you believe your XBL account has been compromised, contact Microsoft’s support service ASAP. Only they can help you regain control of your account. Second, we highly recommend that you add any players who are harassing you or who you suspect are scammers to you block/ignore list. Third and last, if you haven’t already, please provide the full XBL gamertag, PSU account ID# and player name of the player you are reporting.

Best Regards,
SEGA Customer Support

The reply only took a few days which was good, but the service rep hadn’t really understood the ticket. He did seem to know which game I was talking about and have some grasp of issues players face on it though – so I sent back a polite and helpful reply saying basically it was a report of rule breaking and just needed to go to the GM.

The second ticket I submitted was around the end of Jan – same reason but a different user. This time I mentioned in the ticket that it was just a report of rule breaking.

Hi,

Your ticket was overlooked due to a sorting error. We apologize for the delay in responding. If you are located in North America and you are still experiencing the same issue please update us on the problem and we will get back to you shortly. If you are located outside of North America please go here: (http://www.sega.co.uk/support/?t=EnglishUK) to find the appropriate support portal for your region.

Best Regards,
SEGA Customer Support

We’ve got a few problems here, none of them are the time it took to get a reply.

  1. The ticket was sorted incorrectly.
  2. The ticket has clearly not been read or understood.
  3. As a result, I’m being directed to a support team who have nothing to do with the service I sent a ticket in about. I can tell you exactly what will happen here from past experience – they’d just point me back at SOA.

I’ve got a suggestion for Sega, next time you mis-file a bunch of tickets, instead of just issuing canned replies why don’t you actually read the bloody things and send the valid ones to the relevant queues?

At least they didn’t suggest a hard reset.

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